Workshops:
Our workshops are open from 9.00am - 5.30pm Monday to Friday and walk in jobs are welcome. We usually book in bikes on a ‘first come, first served’ basis, with a turn-around time of between 1-3 days, depending on how busy we are (occasionally longer if parts must be ordered in). (Please Note: During busy periods, such as Christmas or Summer Holidays, these times are likely to fluctuate). If we can fit the bike in straight away, minor repairs such as fitting new tyres, replacing tubes, brake pads etc, may be able to be carried out while you wait. It is always advisable to ring ahead if possible and speak with us to ensure we can fit you in straight away.
If you require a same day service, we can book you in on a day convenient to you when you contact us in advance. We will ask you to leave the bike with us for a time while we aim to complete your repair by the end of the day (unless any unexpected replacement parts have to be ordered).
When you drop your bike into us, our staff will go through any issues you are having with it. We will have a look over the bike and give you an estimate for the repair. If you are happy to go ahead with the work we will take a deposit along with your details and let you know when it should be ready for collection. Our mechanics will always contact you to advise if there is any work which needs doing which is outside the scope of the initial consultation.
Please Note: Our workshops can only provide a very limited service on Saturday due to staff restriction and facilities.
Free Six Week After-Sales Service:
When you purchase a new bicycle off us, you will be entitled to a free six week after- sales service. If you have to travel a distance to get to us, we would recommend ringing in advance to book your bicycle in. Where possible, we will do our best to get it done that day.
