0

Click & Collect

Click & Collect at Buckley Cycles:

There are a great many reasons as to why you might not always be at home when your delivery arrives at your doorstep. Our Click & Collect service lets you make an order online and then collect it from one of our stores free of charge. 

Just shop online as usual. Simply add items to your cart on www.buckleycycles.ie and at checkout choose free in-store collection as a delivery method. Choose which branch you would like to collect your purchase from and proceed to check out as normal, then pick up your item at a time that's convenient for you. Best of all the service is completely FREE! You will receive an Order Confirmation email almost immediately.

 

When can I collect my order?

For items in store, your order will usually be ready for collection within 48 hours of your purchase subject to availability of stock. We will send you an email to confirm when your order is ready for collection.

For items which are at our warehouse or another store, please allow 3-6 working days for collection subject to availability of stock. We will send you an email to confirm when your order is ready for collection.

 

How long do I have To collect my order?

If you haven't collected your order after 10 days, we'll send it back to the warehouse. After that, we'll refund you, which should take 3–5 working days to reach your account. If you have any problems with getting to the store to collect your order please contact the collection store and we will happily extend this time where possible.

 

What do I need to collect my order?

When collecting your order please bring your confirmation email and photo ID with you. This proof of ID must be in the form of a current Passport, Driving License or Garda ID. Warning - should you fail to produce the required documentation at the point of collection, we will unfortunately not be able to release the goods to you at this time. No exceptions to this policy will be accepted.

 

Can someone else collect my order?

Please contact the store you have chosen to collect from in advance and we will do our best to accommodate any changes relating to collection.